My family of five (including two college daughters and a high school sophomore daughter) went on this tour with Stephan and had an absolute blast!! When we first arrived at the store, they took great care to make us feel comfortable with the operation of the Segway PTs and fit us all with helmets. Everyone was also given an earpiece so we could hear Stephan on the tour. First off, the Segway PTs are a blast and easy to maneuver. My entire family was comfortable operating the Segway PTs. Stephan was our tour leader and he had another guide that followed in the back to make sure everyone was safe and accounted for. Stephan was very informative and funny as well. The tour operators were more than happy to take our family picture several times when we asked. Even though we had seen most of the sites the prior day on foot by ourselves, all five of us were so glad we took this Segway PT tour and learned lots of interesting facts while on it. I would highly recommend this tour for anyone 16 and older.